Accessibility + Hearing Assistance


We offer accessible parking and seating, and hearing assistance.

We want everyone’s visit to our home to be easy and comfortable.

Wheelchair access is available at the Jack Singer Concert Hall and Centre Court entrances, and accessible seating is available in the Orchestra and Mezzanine sections on the main floor of the Jack Singer Concert Hall. To receive the best available seating and to get more information for wheelchair, physically impaired, or visually impaired patrons, please call the Sales Team directly at 403.571.0849. Accessible washrooms are also available throughout the building, and we will be happy to direct you to the closest location.

The Arts Commons parkade has designated parking spaces available, but the parkade fills up quickly, so we recommend arriving early. The City Hall parkade has a much larger capacity with many accessible parking stalls, should a stall not be available. Most times, there is Jack Singer Concert Hall access on the +15 level when you are arriving from the City Hall parkade. For more details, call 403.537.7000 or go to

Please call our Box Office at 403.571.0849 if you have any questions or require assistance.

Jack Singer Concert Hall also offers a hearing assistance program and uses two types of hearing assistance equipment: Stethoset (works independently from hearing aids) and Personal Induction Loop (connects wirelessly with your personal hearing aid).

If you’re interested in using our hearing assistance technology, please talk to an Usher or Front of House Manager when you arrive.