PURCHASE POLICIES + TICKET EXCHANGES
Although we do not offer refunds on ticket purchases, we have one of the most flexible and convenient ticket exchange policies in Calgary:
Jack Singer Concert Hall
Exchanges can be done up to 48 hours prior to the performance. A new event in the 2019/2020 Season must be selected at the time of exchange. Some exceptions may apply*.
Single ticket buyers only pay an $8 exchange fee per ticket OR the difference in ticket value. Exchanges into a lower price level will not receive any refund or credit.
*No exchanges for An Evening with Itzhak Perlman or Salute to Vienna New Year’s Concert.
Southern Alberta Jubilee Auditorium
Exchanges for concerts at the Jubilee can only be done using the resale option through Ticketmaster.
Tickets purchased through Ticketmaster are subject to additional Ticketmaster taxes and fees.
Because Jubilee tickets are sold through Ticketmaster, CPO vouchers can not be used for concerts at Jubilee Auditorium.
Please Note: There are no refunds due to repertoire, programme, and/or artist changes. Ticket prices are subject to change based on availability. Ticket reprints are $5 per occurrence (free for subscribers).